Corporate Seminars Australia (CSA) understands
that you value your privacy and wish to have your personal
information kept secure. For these reasons, we place a high
priority on the security of the personal information we hold. We
have developed this policy to inform you of how we manage your
personal information and maintain its integrity and security.
We are bound by the Privacy Act 1988 and must comply with the Australian Privacy Principles. You can find more information about the Privacy Act and the Australian Privacy Principles at the Office of the Australian Information Commissioner’s website at: www.oaic.gov.au.
While we believe in keeping your personal information highly secure, we also believe that you have the right to be informed about how we deal with that information so, if on reading this policy you are unclear on any of the matters or simply want more information, please contact us by using the contact details provided below.
Collecting Personal Information
We aim to collect personal information only if it
is reasonably necessary to providing the service, product or
information you have requested from us.
In general you can assume that we may collect and hold the following personal information:
- business/employer name;
- email address;
- telephone and fax number;
- credit card details;
- financial information.
How we collect Personal Information
Unless it is unreasonable and impracticable to do
so, we collect your personal information from you directly,
including by using cookies on our website.
In some cases we may collect information from other third parties such as list marketing & data marketing brokers providing us with mailing lists, from your accountant or from other third parties.
We will take reasonable steps to let you know that we have collected your personal information, unless it is obvious from the circumstances that you would know or would expect us to have the information.
Naturally we collect and hold a broad range of personal information gathered during the course of providing our products or services. However as stated above, we strive to ensure that we collect and hold only that personal information which is relevant and necessary to your specific matters.
cookie is a small file saved on your computer’s hard drive. When
you return to our website, the data saved in the cookie is sent
website easier by assisting you in navigating the website when you
return. The cookies we use in no way give us access to your
computer or any information about you, other than the information
you choose to share with us. You can choose to accept or decline
cookies. Most web browsers automatically accept cookies, but you
can usually modify your browser setting to decline cookies if you
prefer. This may prevent you from taking full advantage of our
Purposes of Collection
We collect and hold your personal information
primarily to record and manage:
- your purchase of products or services from us,
or if it is reasonable to expect that we would use or disclose
your personal information for purposes which are related to the
We may also use your personal information:
- to notify you of important taxation or other developments, or request feedback about taxation or other developments;
Where possible, we will provide you with a choice to opt-out of
any of the above and any of our marketing communications. We will
respect your request to decline to receive these marketing
In some cases, we are required to collect your personal information to comply with our legal and regulatory requirements.
Sharing Personal Information
As well as your firm or employer, we may disclose
your personal information to the following third parties:
- Government departments and regulatory authorities such as the Australian Taxation Office, Australian Securities and Investments Commission and the Tax Practitioners Board;
- IT technicians who may need access when providing on-site support (although it is our practice for them to work under the supervision of one of our own IT technicians); and
- file storage service providers.
We may disclose your personal information to these third parties
so that they can assist us with providing the best possible
service to you and your employer.
We are not likely to disclose information to overseas recipients and would only do so in accordance with legal requirements. The privacy and collection practices of entities to whom we disclose personal information are governed by their own Privacy Policies and Collection Notices.
We will not otherwise disclose information about you unless the disclosure:
- is required by law;
- is authorised by law; or
- you have consented to our disclosing the information about you.
Personal Information Quality
We aim to ensure that your personal information is
accurate, complete and up to date. To assist us in this, you
need to provide true, accurate, current and complete information
about yourself as requested and properly update the information to
us to keep it true, accurate, current and complete.
If you believe that the information is inaccurate or incomplete, please contact us and we will use all reasonable effort to correct the information.
In the event that we do not believe the information to be incorrect, we will take reasonable steps to add a statement to the information claiming that you believe the information is not accurate, complete or up-to-date
Securing Your Personal Information
We are committed to keeping your information
secure and will take reasonable steps to protect the personal
information we hold from misuse, interference and loss,
unauthorized access, modification or disclosure. We will also take
reasonable steps to destroy or permanently de-identify personal
information if it is no longer needed.
Accessing and Correcting Your Personal Information
You may request access to, or correction to,
personal information that we hold about you. We will give you
access to, or correct, your personal information unless there is a
lawful reason for refusing your request for access or correction.
If we refuse your request, we will give you a written notice
explaining our reasons for that refusal and how you may complain
about that refusal.
time to time for any reason. We will publish any updated
If you have a complaint about our collection, use
or disclosure of your personal information, or you wish to make a
complaint about a breach of the Australian Privacy Principles,
please contact our Privacy Officer at the details set out below.
Please set out details of your complaint and your contact details. Our Privacy Officer will contact you to acknowledge your request and ask for any other applicable information. Our Privacy Officer will then investigate the issue and advise you in writing of the outcome.
You can also make a complaint to the Office of the Australian Information Commissioner. Further information is available at www.oaic.gov.au.
If you would like further information regarding
that we currently hold about you, or any aspect of this Privacy
Policy, please contact the Privacy Officer on:
Telephone +613 9209 9980
Post Corporate Seminars Australia
Level 4, 29-33 Palmerston Crescent
SOUTH MELBOURNE VIC 3205